On the job · Mount Pleasant
The rest of the lineup.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in Mount Pleasant.
A front-loader in Park West stops with a drum full of water and the door locked. A top-loader off Coleman Blvd fills, hums, and never spins. We drive over the Ravenel Bridge, put a meter on the pump, the lid lock and the motor, and hand you one written number before anything comes apart. Most Mount Pleasant washers are running again the same visit.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in Mount Pleasant.
Mount Pleasant is 25 minutes from the shop: US-17 to the Ravenel Bridge, then Coleman Blvd toward the Old Village and Shem Creek, or Long Point Rd and US-17 north to Park West, Dunes West and Carolina Park. There is no bridge surcharge. The washers we see east of the Cooper skew newer and bigger than the rest of the county: high-efficiency front-loaders in second-floor laundry rooms in I’On, stacked pairs in Snee Farm townhomes, and the large-capacity top-loaders builders put in every new house off the Isle of Palms Connector. Newer does not mean simpler. A ten-year-old washer had a timer. A three-year-old one has a control board, a pressure sensor and a door lock that all have opinions.
What fails in Mount Pleasant is mostly electronic and mostly quiet. A front-loader in Carolina Park throws a drain code every few loads, and the owner has been restarting it for a month. The pump is fine. A hair clip is sitting in the pump housing and the board is reporting exactly what it sees. Other days it is the sensor itself. Inverter-driven motors and the boards that run them do not like the power blips a summer thunderstorm brings across the Wando, and a laundry closet with no ventilation cooks the electronics a little more every August. We meter the board instead of guessing at it, and we tell you which one it is.
Usually the drain pump or something lodged in front of it: a sock, a bra wire, a toddler’s hair tie. We drain the drum through the service hose, clear the housing, meter the pump windings and test the door lock so you are not fishing wet towels out through a locked door again next month.
On a top-loader this is often the lid switch or the drive coupling; on a front-loader, brushes, a worn shock or a board that has decided the load is unbalanced. We spin it by hand, read the motor with a meter, and check whether the tub is actually out of balance or just being reported that way.
Front-loaders leak at the door boot, the dispenser hose or the pump seal. Top-loaders leak from the tub seal or a cracked outer tub. We run a short cycle with a light underneath and find the drip, then quote the fix in writing before we touch it.
Worn suspension rods or shocks, a failed tub bearing, or a machine that was never leveled on a second-floor laundry room in a new Park West house. A bearing has a specific growl we can hear from the hallway. A leveling problem we fix on the spot.
Samsung and LG front-loaders in Carolina Park and Dunes West report a code, and the code is a starting point, not a verdict. We pull the service history from the board, meter the part it points at, and confirm whether the sensor or the thing it is sensing has failed.
A dead panel is often the door lock, the line filter or the main board after a storm surge up the Wando. A machine that quits halfway through is usually a failing water level sensor or a motor control board overheating. We trace the power from the wall to the board before naming a part.
The diagnostic starts before the panel comes off. We ask what the machine did last, which cycle it was on, and whether the house lost power that week. Then the meter goes on: the door lock for continuity, the pump for resistance, the pressure sensor for a reading that matches the water actually in the drum, the motor for a clean signal from the board. On a front-loader in I’On we will pull the lower kick panel and check the pump filter first, because a coin in the filter has cost more than one Mount Pleasant homeowner a needless part. When we know what failed, you get one number on paper for the whole repair. Nothing is added later.
We work on Whirlpool, GE, Samsung, LG, Maytag, Frigidaire, Kenmore, Electrolux and Bosch, including the compact stacked pairs in Snee Farm and the Old Village and the panel-front laundry sets in a few Dunes West kitchens. Property managers running the long-term rentals off Coleman Blvd and the Isle of Palms Connector get a text when we are on the way and a written summary when we leave, so nobody has to be there. The pricing rule does not change for a Mount Pleasant washer technician visit: the $99 diagnostic is inside the repair number you approve, and if you say no, $99 is the whole bill. Book online and up to $20 comes off the repair.
Call (843) 969-4664 with the symptom, or book online and up to $20 comes off the repair. Mount Pleasant, six days a week.
