No hourly meter, no trip fee stacked on top of a diagnostic. The $99 covers the visit and the diagnosis; the repair is one written number with that $99 already inside it; book online and up to $20 comes off the repair.
| Booked online | What comes off | The fine print |
|---|---|---|
| Any repair | up to $20 off the written repair price | Applies to the repair you approve — never to the $99 diagnostic. Scaled to the size of the job, one per job. |
| Diagnostic-only visit | Nothing | If you decline the repair, $99 is the whole bill and no discount applies. |
The fault. A drain pump, a heating element, a start relay, an igniter — most repairs are one predictable part. A bigger job costs more, and you see the exact figure in writing before you say yes, never after.
The machine. Built-in and panel-front units take longer to open and close up properly; stacked pairs have to come down and go back up. That is time, not a surcharge, and it is inside the number you approve.
What we will not do. No labor by the hour that grows while the technician is standing in your kitchen. No second trip fee if a part has to be ordered. No island, beach, bridge, gate, downtown or Saturday surcharge. And no repair we would not do on our own machine — if it is not worth fixing, we say so at the diagnostic and $99 is the whole bill.
Morning calls usually land a visit before dinner anywhere within 35 minutes of Ashley Gardens Boulevard.