Fifteen minutes over the Ashley River puts the van on Calhoun Street. From there it is a stacked washer in a Harleston Village closet, a Sub-Zero South of Broad, a dryer in a King Street rental with guests due at four. Six machines, one written number, the repair usually finished the same visit. Parking is our problem, not yours.
Tap a machine for symptoms, the procedure and local notes.
Washer Repair$99 diagnostic · up to $20 off online
Dryer Repair$99 diagnostic · up to $20 off online
Refrigerator & Freezer Repair$99 diagnostic · up to $20 off online
Range, Stove & Oven Repair$99 diagnostic · up to $20 off online
Dishwasher Repair$99 diagnostic · up to $20 off onlineIce Maker Repair$99 diagnostic · up to $20 off onlineThe route downtown is short and the last hundred yards are the hard part. US-17 over the Ashley, off at Lockwood Drive or Calhoun, then the search for a legal space within carrying distance of the house. South of Broad and Harleston Village mean residential permit streets and a walk through a piazza gate; Cannonborough-Elliotborough, Radcliffeborough and the blocks off King Street mean loading zones and lockboxes; Wagener Terrace and Hampton Park, up by the Citadel, are the one part of the peninsula with driveways. We plan the stop before we leave the shop, carry the tool bag and the likely parts in one trip, and never block a neighbor. Six days a week, Monday to Saturday, and same-day for a warm refrigerator.
Downtown houses were built long before the appliances in them, and that shapes every call. Laundry is a stacked pair in a closet or on an upper floor with original plaster below, so a leak is a ceiling problem within hours. Kitchens run to built-in and panel-front Sub-Zero, Thermador, Miele and Wolf in the renovated houses and to builder-grade slide-ins in the rentals near the College. Salt air off the harbor pits igniter electrodes, door switches and latch contacts. Ground-floor kitchens on the low streets take on water in a king tide, and hurricane-season outages send surges through control boards and inverter compressors. A large share of the refrigerators and dryers on the peninsula are in short-term rentals, managed from an office and serviced between guests.
| Appliance | What we see most here |
|---|---|
| Refrigerators | Built-in Sub-Zero and Thermador with dirty top condensers and failed evaporator fans; surge-damaged boards after summer outages; French doors iced up behind the back panel in rental kitchens. |
| Dryers | Stacked units in closets venting through old walls to a piazza hood, packed with felted lint; ventless and heat-pump compacts in King Street condos with full condensate tanks; salt-corroded gas igniters and door switches. |
| Washers | Drain pumps eating hair ties and coins in stacked pairs; door boots and drain hoses leaking onto heart pine and through to the room below; compact Bosch and Miele front-loaders with lock and board faults. |
| Dishwashers | Panel-front Bosch, Miele and KitchenAid that will not drain or will not register the door; film on glasses that is detergent etching in soft Charleston water, not scale; slow gasket leaks under old floors. |
| Ranges & ovens | Pro-style Wolf, Viking and Thermador gas ranges with corroded spark electrodes clicking all night; weak oven igniters opening the valve late; 1960s and 70s wall ovens in Wagener Terrace kitchens with tired elements and sensors. |
| Ice makers | Empty bins discovered by cleaners on turnover day; frozen fill tubes from seeping valves; Sub-Zero freezer-drawer modules starved by long, pinched supply lines behind built-ins. |
A stacked pair in a hall closet, door off its hinges to get the unit onto sliders. Element fine. The vent ran through two walls to a hood under the piazza and moved almost no air. We cleared what we could reach, replaced the thermal fuse the restriction had blown, and wrote down what the rest of the run needed.
Storm the night before, power back at two in the morning, Sub-Zero reading 54 by breakfast and clicking. Same-day window. Compressor windings metered good, so the fault was the inverter board the surge had taken. Board off the van, panels and hinges reset, cold by the time the owner got home.
Turnover day for a two-unit rental, cleaner reports the upstairs washer will not drain and there is a stain on the ceiling below. Drain hose split at the bend, only leaking during pump-out. Written number texted to the manager, approved in four minutes, hose replaced and drain cycle run clean before check-in.
Standing water, a spin that never comes, a puddle on the laundry-room floor — front-load, top-load and the stacked pairs in downtown closets.
Details →Cold air, two-cycle loads, a squeal from the drum — gas and electric, plus the vent check the Lowcountry humidity makes essential.
Details →Warm shelves, frost storms, a compressor that clicks and stops. A warm refrigerator in a Charleston July goes to the front of the line.
Details →Burners that won’t light, ovens that never reach temperature, igniters that click all night — gas and electric, wall ovens and pro-style ranges.
Details →Water in the bottom, cloudy glasses, a puddle in front of the door, a latch that won’t register. Built-in and panel-front units included.
Details →The module inside the refrigerator: silent units, hollow cubes, frozen fill lines and the valves that quietly give up.
Details →Home base · ZIP 29407 · 29414
City page →15 min from the shop · ZIP 29412
City page →15 min from the shop · ZIP 29455
City page →20 min from the shop · ZIP 29405 · 29406 · 29418 · 29420
City page →25 min from the shop · ZIP 29464 · 29466
City page →25 min from the shop · ZIP 29439
City page →15 minutes from the shop, no distance surcharge. up to $20 off the repair when you book online.