On the job · James Island
The rest of the lineup.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in James Island.
The cooler is packed for a day on the water off Fort Johnson and the ice bin is empty again. Or it makes hollow shells that weld together into one block. We repair the ice maker built into your refrigerator, not standalone machines. Fifteen minutes over the Wappoo Cut, a James Island ice maker technician tests the valve, the module and the freezer temperature, then writes one price.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in James Island.
Nobody calls about an ice maker in February. On James Island the calls start when the boats go back in at the Riverland Terrace landing and the coolers come out for Folly Beach, and they run until October. The ice maker is the module inside your refrigerator: a fill valve at the back, a water line running through the door or the freezer wall, a mold with a heater and a motor, and a sensor or a paddle that decides when the bin is full. Any one of those can stop the ice, and the fix is different for each. We repair those modules in every brand we service, not standalone or under-counter ice machines.
James Island water is treated Charleston Water System water through the James Island PSD, moderately soft, so a scaled-up fill valve is not the usual story here the way it is on a Johns Island well. What we see instead is the harbor. Salt humidity gets into the fill valve coil connector and the ice maker harness, and a coil reads open at a house on Stiles Point years before it should. Freezers in the raised kitchens near James Island County Park run a few degrees warm because the drawer gasket has taken a beating, and an ice maker at fifteen degrees will not harvest. Garage refrigerators make hollow or no ice every August for the same reason.
Start with the freezer temperature, because an ice maker above roughly ten degrees will not cycle. Then the fill valve coil, the water supply, and the module motor. We test each in order with the meter and a thermometer instead of swapping the whole assembly. Most James Island no-ice calls end at the valve or the temperature.
The mold is not filling fully. A weak fill valve, low water pressure to the refrigerator, a partially frozen fill tube, or a freezer running warm so the cubes harvest early. We measure fill volume per cycle and check the freezer temperature before naming a part.
The fill tube heater has failed, the valve is dribbling after it should close, or the freezer is colder than the door line can tolerate. We thaw it properly, then find out why it froze, because thawing alone means you call again in three weeks.
A fill valve that does not seat, a cracked fill cup, a misaligned fill tube, or the refrigerator's defrost drain overflowing into the freezer floor. We watch a fill cycle with the panel off and fix the actual source. In a raised house, that water heads for the crawlspace.
Usually the filter, which many James Island homeowners have never changed, or an old bin of ice absorbing freezer odors. Occasionally a water line that has gone soft. We check the filter date, the line material and the ice itself and tell you plainly what to change.
A bin sensor or paddle arm reading full when it is not, an intermittent module motor, or a door switch that is telling the ice maker the door is open. On French-door units with the ice maker in the door, the harness through the hinge is a common salt-air casualty on the harbor side.
The technician reads the freezer temperature first, then triggers a harvest cycle and watches the module through it. The meter goes on the fill valve coil, the mold heater and the motor; the thermometer stays in the freezer; a measuring cup catches the fill. That sequence separates a warm freezer from a dead valve from a bad module in about fifteen minutes, which is what the $99 diagnostic is for. Then you get one written price. Approve it and the $99 is already inside that price. Decline it and $99 is the whole bill, and you know what is actually wrong.
We service the ice makers built into Whirlpool, GE, Samsung, LG, Frigidaire, KitchenAid, Bosch, Maytag and Kenmore refrigerators across James Island, and the ones inside Sub-Zero, Thermador, Viking and JennAir built-ins in the waterfront kitchens on Stiles Point and Harbor View Rd. Rental houses toward Folly get scheduled on turnover days, because guests notice an empty ice bin before they notice anything else. The van carries fill valves, ice maker modules, fill tubes and tube heaters for the common models, so most repairs finish the same visit. Book online and up to $20 comes off the repair. The $99 diagnostic stays the same, and the work comes with a written warranty.
Call (843) 969-4664 with the symptom, or book online and up to $20 comes off the repair. James Island, six days a week.
