On the job · North Charleston
The rest of the lineup.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in North Charleston.
The tenant in a Park Circle duplex texts the landlord a photo of a drum full of gray water. The landlord texts us. We call the tenant for a window, meter the washer, and send the landlord one written number to approve by reply. That is how much of our North Charleston washer work runs, and the machine is fixed the same visit whenever the van has the part.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in North Charleston.
North Charleston is twenty minutes from the shop, up I-526 to I-26 or straight out Dorchester Road, and it is the widest city we cover. The washers change with the ZIP. Park Circle and the streets off Montague Avenue have 1940s and 50s houses, many of them rentals, running top-loaders that have been through three tenants. Oak Terrace Preserve and the townhomes along Dorchester Road and near Wescott have stacked and front-load pairs on the second floor, which means a leak has a ceiling under it. Apartments off Rivers Avenue and Ashley Phosphate run whatever the property company bought in bulk. We carry parts for all of it and schedule around shift changes at Boeing and the airport.
Top-loaders in the older houses fail in the classic ways: a lid switch that no longer registers, a drain pump seized on a sock, a clutch or a coupler that has stripped so the drum fills but never agitates. Front-loaders in the townhomes leak from door boots and drain hoses, and their drain pumps eat coins from pockets. Humidity gets into everything; a washer in an unconditioned laundry room off a carport near Remount Road grows rust on the lid hinge and corrosion on the pressure switch connector. A landlord on Dorchester Road called about a washer that filled and sat there. The lid switch had failed. One part off the van, done before the tenant got home.
On a top-loader this is a lid switch or lid lock, a timer or board, or a motor coupler that has sheared so the motor spins and the drum does not. We meter the switch first because it is the cheapest to rule out, then check the coupler by hand. Most of these are same-visit repairs with van stock.
The drain pump or something blocking it. Socks, coins and hair ties on front-loaders; on top-loaders a pump impeller that has broken or a belt that drives the pump slipping. We open the filter or pump housing, clear it and meter the pump motor. If the pump has failed the van carries it for the common brands.
Front-load door boots split at the fold, drain hoses crack where they bend, inlet valves seep at the fitting and tub seals weep at the bottom of the drum. We fill and drain with the front off and watch where the water starts. In a second-floor townhome laundry off Ashley Phosphate this is the call that saves drywall.
Suspension rods or springs on a top-loader, shock absorbers on a front-loader, or a load that is simply out of balance. We check the suspension by hand and level the machine. If the drum bearing has failed the noise is a roar on spin, and we tell you before the number whether the machine is worth it.
Drains but never reaches full spin. Motor control board, door lock, a stretched belt on older top-loaders or a clutch that has worn out. Front-loaders will also refuse to spin with a lock that reads open. We test in order of likelihood and cost rather than starting with the board.
Codes point to a circuit. A fill code may be a valve, a pressure hose or a water supply turned down; a drain code may be a pump or a kink. We read it, then verify it with the meter. Text us the code with the booking and we make sure the likely parts are on the van.
We do not diagnose a washer from a text message. On the visit we run fill, agitate or tumble, drain and spin as separate steps and put the meter on the part responsible for each: inlet valve solenoids, lid or door switch, motor windings, drain pump, pressure switch. On a top-loader we check the coupler and clutch by hand. On a front-loader we look at the boot fold with a light and check the drain hose along its whole length. North Charleston is on Charleston Water System water, which is moderately soft, so the residue in a boot is detergent buildup rather than mineral scale, and the advice we leave with the tenant reflects that.
Whirlpool, GE, Maytag and Kenmore top-loaders are the backbone of the older rentals in Park Circle and along Dorchester Road; Samsung, LG and Frigidaire front-loaders fill the townhomes in Oak Terrace Preserve and the new construction toward the airport. We service all of them, plus Bosch and Electrolux. For landlords with several doors and for the property management companies working Rivers Avenue and Ashley Phosphate, we keep one number per address, send photos with the written quote and invoice the way you need. The price is the same for an owner or a tenant: the $99 diagnostic is inside the number you approve, and if you say no, $99 is the whole bill. Book online and up to $20 comes off the repair.
Call (843) 969-4664 with the symptom, or book online and up to $20 comes off the repair. North Charleston, six days a week.
