On the job · North Charleston
The rest of the lineup.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in North Charleston.
North Charleston runs on Charleston Water System water, moderately soft, so when the ice maker in a Park Circle kitchen quits it is not scale. It is a fill tube frozen shut, a valve that seeps, an ejector motor that stalled or a board that lost the signal after a storm. We test each of those in the refrigerator it lives in and write one number first.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in North Charleston.
We repair the ice maker built into the refrigerator or freezer, and nothing else that makes ice. In North Charleston that means the door-mounted units in Samsung and LG French doors in the townhomes off Dorchester Road and near Oak Terrace Preserve, the freezer-mounted modules in Whirlpool, GE and Frigidaire top-freezer and side-by-side units in the Park Circle and Remount Road rentals, and the ice makers in garage refrigerators that spend the summer at 100 degrees near the airport. Standalone nugget makers and undercounter machines are outside what we do. Twenty minutes up I-26 or out Dorchester Road, and the van carries modules, valves and fill tubes for the common brands.
The water here is not the problem. Charleston Water System water is moderately soft, so the scaled-up valves we replace on Johns Island wells are rare here. What stops ice makers in North Charleston is temperature and small parts: a freezer that runs too cold and freezes the fill tube, a valve that drips after closing and builds ice in the line one cycle at a time, a door gasket on a French-door unit letting warm air defrost the mold, or a garage refrigerator whose freezer never gets cold enough in August to freeze a tray. A tenant in an Ashley Phosphate apartment reported no ice for a month. A bag of peas had pushed the arm up.
Freezer temperature first, then whether the ice maker is switched on, then the water supply valve under the sink or behind the unit. After that the module, the fill valve and the signal from the board. We can force a harvest cycle on most units and watch what fails. Modules and valves for the common brands are on the van.
Not enough water in the mold. A weak fill valve, a partly frozen fill tube, a pinched line behind a refrigerator pushed too hard against the wall, or a filter overdue for a change. We time the fill and measure how much water arrives. Small cubes in a garage unit can also mean the freezer is struggling in the heat.
The valve is seeping after it closes and freezing in the tube, or the freezer is set too cold. Thawing the tube alone lasts a week. We thaw, then test the valve for seepage and check the freezer setpoint and gasket. If the valve seeps, it is replaced and the problem stays fixed.
The fill tube has shifted and misses the mold, the valve is overfilling, or the module is stuck mid-harvest with the fill still running. We reseat the tube, meter the valve and cycle the module. Water on the kitchen floor can also be the defrost drain, so we check that on the same visit.
An overdue filter, open food in the freezer, or ice that has sat in the bin for weeks in a rental between tenants and partially melted and refrozen. We check or replace the filter, dump and clean the bin and mold and run fresh cycles. Clumping also means the freezer door is not sealing.
A hurricane-season blink can leave the ice maker switched off in the software, the module in a fault state, or the board damaged. We check the board’s output to the module, then the module and the valve. If the board itself took the surge, that is a refrigerator repair, and we say so before writing the number.
An ice maker is a chain: supply, valve, tube, mold, thermostat, ejector, board. We test the links in order and stop at the one that is broken. The supply is confirmed at the shutoff and checked for a kink. The valve is metered for coil resistance and timed against the volume that reaches the mold. The tube is inspected for ice. The mold thermostat or thermistor is read, the ejector motor is cycled by hand or by forcing a harvest, and the board is checked for the signal it sends. On a French-door unit in an Oak Terrace Preserve townhome the door ice room gets its own temperature reading, because a warm door makes no ice no matter how good the module is.
We repair the ice makers inside Whirlpool, GE, Samsung, LG, Maytag, Frigidaire, KitchenAid, Bosch, Electrolux and Kenmore refrigerators, plus the built-in lines where they show up in the newer houses near Wescott. For landlords and property managers in Park Circle, along Rivers Avenue and off Ashley Phosphate, a no-ice report from a tenant gets a visit scheduled with the tenant and a written number texted to you with a photo, so you can decide whether the repair makes sense for the unit. Same price at every address: the $99 diagnostic is inside the number you approve, and if you decline, $99 is the entire bill. Book online and up to $20 comes off the repair.
Call (843) 969-4664 with the symptom, or book online and up to $20 comes off the repair. North Charleston, six days a week.
